Shipping policy
Shipping Policy
Order Processing
Orders are processed within 2-5 business days, excluding weekends and holidays. Customized, personalized, or screen-printed items may require the full processing time due to their unique nature.
Shipping Methods and Costs
We ship via USPS, UPS, or other reputable carriers. Shipping fees are calculated at checkout based on order weight, size, and destination. All fees are non-refundable, as stated in our Return Policy.
Delivery Timeframes
Estimated delivery times vary by carrier and destination, typically 3-7 business days within the U.S. after processing. International deliveries may take 7-21 business days. These are estimates, not guarantees, and delays may occur due to carrier issues or unforeseen circumstances.
Geographic Restrictions
We ship to the United States and select international destinations. Contact us at info@cre8tee.com to confirm if we ship to your location. We reserve the right to restrict shipping to certain regions.
Title and Risk of Loss
Title and risk of loss transfer to you once the order is handed to the carrier. We are not liable for loss, damage, or delays after this point.
Delays and Issues
We are not responsible for delays caused by carriers, weather, customs, or other external factors. If your order is lost or damaged in transit, contact us within 14 days of shipment at info@cre8tee.com, and we will work with the carrier to resolve the issue.
Customs and Duties
For international orders, you are responsible for all customs fees, duties, and taxes. These are not included in the shipping cost and are determined by your country’s regulations.
Contact Us
For questions or concerns about our shipping policy, contact us at info@cre8tee.com
Thank you for choosing Cre8tee LLC!
